How do i pay for my order?

Payment faq

How do I pay for my order?

You can choose the most convenient payment option for you:

  • Pay in person at our Customer Services Counter upon collection.
  • We can securely keep your details on file to process payments.
  • Pay by Bank Transfer—just be sure to include all your invoice numbers in the reference field.


If you need any assistance or have questions, we’re happy to help!

Birmingham assay office

When driving to Birmingham Assay office please note:

  • For Customer drop off and collection please use Moreton St
  • For Visitors please use main entrance on Icknield St 
  • Moreton Street – connects Pope Street and Carver Street. 
  • Pope Street is one way
  • Carver Street is one way and Moreton Street can only be accessed by turning right