What are your opening hours?
My order faq
What are your opening hours?
Orders can be submitted at our customer service counter based in Moreton Street B1 3AX. We are open Monday to Thursday from 8:30am to 4pm, and Fridays from 8:30am to 3:30pm.
You can also contact us via telephone Monday to Thursday from 8:30am to 5pm, and Fridays from 8:30am to 4:30pm.
Don’t forget our social media team are always happy to help via Direct Message!
Birmingham assay office
- Address: Birmingham Assay Office, 1 Moreton Street, Birmingham B1 3AX
- Phone: 0121 820 0773
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Opening hours: 8.30am until 4.00pm Monday to Thursday
Friday 8.30am until 3.30pm
When driving to Birmingham Assay office please note:
- For Customer drop off and collection please use Moreton St
- For Visitors please use main entrance on Icknield St
- Moreton Street – connects Pope Street and Carver Street.
- Pope Street is one way
- Carver Street is one way and Moreton Street can only be accessed by turning right
