What are your lead times
and service levels
My order faq
Lead Times and Service Levels
Our lead times range from as quick as 1 hour up to 10 days, depending on the service you choose. For more information or specific queries, please don’t hesitate to contact our Customer Services Team—they’re here to help!
Birmingham assay office
- Address: Birmingham Assay Office, 1 Moreton Street, Birmingham B1 3AX
- Phone: 0121 820 0773
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Opening hours: 8.30am until 4.00pm Monday to Thursday
Friday 8.30am until 3.30pm
When driving to Birmingham Assay office please note:
- For Customer drop off and collection please use Moreton St
- For Visitors please use main entrance on Icknield St
- Moreton Street – connects Pope Street and Carver Street.
- Pope Street is one way
- Carver Street is one way and Moreton Street can only be accessed by turning right
